We provide a higher standard of quality
- Meet your Support Worker first.
- We will endeavour to provide you with the same Support Worker.
- Access shared live shift notes, if we are authorised to do so.
- Our Support Workers will supply indirect support to sustain our clients support network.
- We listen to what you want.
- We have immediate capacity.
- Our rates charged are not the maximum.
- We have Insurance, Policies and Procedures.
- We will work together with you to help achieve your goals.
- All staff are fully screened.
- We want you to have the same support we would expect to have for our family.
Our Values
Respect
We have a person-centred approach and respect everyones rights, needs, visions and feelings.
Inclusion
We believe in providing an inclusive environment for everyone.
Collaboration
We will work together with you, your family and your partners to address your unique needs and preferences.
Integrity
We have strong moral principles, are honest and will always give our best in every service we offer.
Trust
We are transparent with our communication. We listen so we can understand your needs and goals.
Empathy
We care and understand the importance of seeing things through your perspective.